1. How to request deletion
Submit the request through the app support entry or by email, and clearly state that you want your GetRecipe account deleted.
2. What happens before and after deletion
After deletion is completed, you may lose access to account-linked recipes, images, shopping lists, sync data, support records, and family-sharing roles. Auto-renewing subscriptions must still be canceled through the original payment platform.
3. What we usually delete
We usually delete or anonymize account profile data, sign-in identifiers, user-created recipe content, shopping items, meal notes, and data that directly points back to your account once verification and final confirmation are complete.
4. What may remain and how long it takes
Some payment, tax, fraud-prevention, security, compliance, dispute, and backup records may remain for a necessary period. Most complete requests are processed within about 15 business days, though complex or high-risk cases may take longer.